Refund policy
Returns and Refunds
To make a return request, write an email to mbretrogames@gmail.com with name, surname and order number
Used:
Within 5 days the shipment will be paid by the company
Beyond 5 days and up to 30 days, the shipping will be paid by the buyer
The refund will be made with the same payment method used for the purchase or as a gift certificate
* The defects of the used products are listed in their description, if only the word "used" appears, it means that the product has no obvious signs of wear and is fully functional.
* As games are used, the various game codes have already been redeemed, otherwise it will always be communicated in the descriptions
* The site may apply restrictions based on the status of the returned product
New one:
Within 14 days the shipment will be paid by the company
Beyond 14 days and up to 30 days, the shipping will be paid by the buyer
If the packaging is not intact, the refund of the item may be reduced
The refund will be credited to your default payment method or as a gift card
* In case of damaged object send an email to mbretrogames@gmail.com or contact the number 3202590176 with relative photos
To make a return request, write an email to mbretrogames@gmail.com with name, surname and order number
Used:
Within 5 days the shipment will be paid by the company
Beyond 5 days and up to 30 days, the shipping will be paid by the buyer
The refund will be made with the same payment method used for the purchase or as a gift certificate
* The defects of the used products are listed in their description, if only the word "used" appears, it means that the product has no obvious signs of wear and is fully functional.
* As games are used, the various game codes have already been redeemed, otherwise it will always be communicated in the descriptions
* The site may apply restrictions based on the status of the returned product
New one:
Within 14 days the shipment will be paid by the company
Beyond 14 days and up to 30 days, the shipping will be paid by the buyer
If the packaging is not intact, the refund of the item may be reduced
The refund will be credited to your default payment method or as a gift card
* In case of damaged object send an email to mbretrogames@gmail.com or contact the number 3202590176 with relative photos